Effective Date: 26th June 2025

Sprucey VA respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how I collect, use, and safeguard your information when you interact with my virtual assistant services.

1. Information I Collect
I may collect the following types of information:
-Personal Information: Name, email address, phone number, billing details, and other contact information.
-Business Information: Company name, project details, documents, and any other information you voluntarily provide during our working relationship.
-Usage Data: Information about how you interact with my services (e.g., emails, task systems, scheduling tools).


2. How I Use Your Information
I use your information to:
-Provide and manage virtual assistant services.
-Communicate with you about tasks, scheduling, billing, and support.
-Send invoices and receive payments.
-Improve and personalise my services.
-Comply with legal obligations.


3. Sharing of Information
I do not sell, rent, or trade your personal information.
I may share your data only in these situations:
-With service providers I trust (e.g., secure payment processors or cloud storage services), strictly for the purposes of running my business.
-If required by law or to comply with legal processes.


4. Data Storage and Security
Your information is stored securely using trusted platforms. I take reasonable steps to protect your data from unauthorised access, misuse, or loss. However, no method of transmission over the internet is 100% secure.

5. Your Rights
You have the right to:
-Access the personal information I hold about you.
-Request corrections or updates.
-Request deletion of your data (subject to any legal or contractual obligations).
-Withdraw consent at any time.


6. Cookies and Tracking
If I use a website or scheduling tool, it may use cookies or similar technologies to improve your experience. You can manage cookie settings through your browser.


7. Third-Party Links
My services may include links to third-party tools or platforms. I am not responsible for the privacy practices of those websites.


8. Changes to This Policy
I may update this Privacy Policy from time to time. Any changes will be published here with a new effective date.


9. Contact
To make any requests or if you have questions or concerns about this policy or your personal data, please contact me directly at:
contact@va-sprucey.co.uk